Contact

Talk to AIP about commercial access and policy review.

Reach the AIP team for advertiser pilots, publisher integrations, billing questions, privacy requests, or security support.

Malaysia business hours 2 business day response target Reviewed activation
AIP support desk Commercial, billing, privacy, and security routing
Open
01
Commercial accessAdvertiser pilots, publisher SDK review, enterprise scope.
02
Billing and policyOrder form, invoice, refund, and acceptable-use questions.
03
Privacy and securityData access, retention, account security, and incident routing.

All commercial activations remain subject to review before sponsored delivery begins.

Customer Support

Use one support address so requests can be triaged against the right commercial, billing, policy, or security workflow.

Company Information

AIP Protocol is operated by MOONPLAY SDN. BHD. Approved packages up to USD 3,000 or the approved MYR equivalent can use Stripe payment links after scope review; enterprise access and custom terms use invoice review.

  • Legal company name: MOONPLAY SDN. BHD.
  • Product name: AIP Protocol
  • Registration number: 202501044763 (1646171-W)
  • Stripe account country/region: Malaysia
  • Product website: https://aiphub.io/mp/product

Registered Address

01 BLOCK D PUSAT KOMERSIAL PELANGI JALAN SRI PELANGI 4 TAMAN PELANGI 80400 JOHOR BAHRU JOHOR